O'Reilly European Open Source Convention - October 17-20, 2005 - Amsterdam, The Netherlands
 Convention Coverage

Keynote

Total Quality Source
Michael Tiemann, Vice President, Open Source Affairs, RedHat, Inc.

Track: Keynote
Date: Wednesday, 19 October 2005
Time: 9:00 - 9:15
Location: Grand Ballroom

The structure and practice of open source conforms to the definition of a total quality process. Michael Tiemann, VP of Open Source Affairs at Red Hat, takes us through Edwards Deming's 14 point plan for Total Quality Management (TQM) and shows how the points map directly onto open source.


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