Total Quality Source
Michael Tiemann, Vice President, Open Source Affairs, RedHat, Inc.
Date: Wednesday, 19 October 2005
Time: 9:00 - 9:15
Location: Grand Ballroom
The structure and practice of open source conforms to the definition of
a total quality process. Michael Tiemann, VP of Open Source Affairs at
Red Hat, takes us through Edwards Deming's 14 point plan for Total
Quality Management (TQM) and shows how the points map directly onto
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