Mozilla community quality assurance and testing is much more than a traditional beta program. It covers a broad range of activities integral to Mozilla development. The community is made up of both paid and volunteer testers and is probably unique in its size, process, and impact. My talk will outline this novel effort, highlighting the range of activities of this facet of the Mozilla development process. It will give you the necessary information to get directly involved in the Mozilla project, and should also provide helpful information for those interested in starting or expanding Community QA for other open source projects. The talk will familiarize you with relevant tools including Bugzilla, Bonsai, and LXR. The talk will describe how they are used in the primary activities of the community including smoketesting daily builds, reporting bugs, bug triage and the care and feeding of our bug database. It will also explain some easy ways that non-hackers can get directly involved with the project, describing the step-by-step process of several key activities.

By the end of this talk you will have an understanding of the activities Community QA provides to the Mozilla project and might provide for other projects. You will also have the necessary information to become an effective participant in the Mozilla project. using Bugzilla, Bonsai, LXR, newsgroups, email and IRC.

This talk should appeal to anyone who wants to get directly involved in the Mozilla project or understand the Community QA activities. The focus on non-hackers; no specific programming knowledge is required.