Session The DNA of a Commercial Open Source Software Business Model John Roberts, Co-Founder and CEO, SugarCRM Track: Products & Services Date: Thursday, August 4th, 2005 Time: 11:35am - 12:20pm John Roberts will define Commercial Open Source Software (COSS), explain the birth of the new software development and deployment era, and highlight why there is such a heavy demand for COSS providers. John will explain how vendors can provide successful solutions based on his SugarCRM insights on establishing a leading COSS CRM application as a mainstream solution affecting the existing proprietary market.

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