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Marcien Jenckes, Vice President and General Manager of AOL Instant Messaging and Social Networking, oversees the AIM® service, which is at the center of one of the largest and most dynamic online and mobile communities. The AIM service is a complete communications console that offers instant messaging, email and mobile text messaging as well as robust voice, video and social networking services. Prior to this role, Marcien was responsible for launching AOL's free web services by overseeing the design, development and programming of the AOL network, including the launch of the new AOL.com, AOLs Welcome Screen, My AOL, the new Video Hub and other web properties that attract more than 100 million monthly visitors. At AOL, Marcien had also led the Strategy & Operations team for all of AOL Programming properties. In this capacity, he managed the business planning process, which played a core role in the decision to launch a full free web offering. He also led the Web Development, Video Production, Photo Editing, and Project Management functions. Before coming to AOL, Marcien worked at McKinsey & Company in Washington, DC and was a member of their Media and Technology practice. During his time at McKinsey, he managed engagements focused on new businesses and technologies, including the creation of an international mobile portal, consumer facing financial services platforms, and new web technologies. Marcien holds an MBA from the Darden School at the University of Virginia, and a BA in Economics and Political Science from New York University.