Speaker

Mark Smith Ventana Research Mark Smith, CEO & Senior Vice President of Research and Advisory Services of Ventana Research Mark is responsible for the overall direction of Ventana Research and drives the global Performance Management research agenda covering both business and technology areas. He defined the blueprint for Performance Management as the linking together of people, processes and systems across organizations to drive effective results. Mark is an expert in Business Intelligence and directly manages the specific business areas of Workforce and Operational Performance Management along with the technologies of Business Process Management. As an industry veteran with more than 18 years of experience, Mark worked at companies including SAP, META Group, Oracle and IRI Software before founding Ventana Research. Mapping the Location Intelligence Industry

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